1. Data Security and User Responsibility
We take reasonable steps to protect the security of your personal data. However, users acknowledge and accept that data transmission over the internet cannot be guaranteed as 100% secure. Therefore, while we strive to ensure the protection of your personal information, there are inherent risks involved in using the platform. Users are responsible for maintaining the confidentiality of their login credentials and password.
2. Information We Collect
When you use our platform, we collect and store information provided by you. You can browse the platform without telling us your personal information and without revealing your identity. Once you give us your personal information, you are no longer anonymous to us.
We may track your buying behavior and other information that you choose to provide on our platform. This information helps us perform internal research to better understand, protect, and serve our users. This information may include the URL you came from, the URL you next visit, your computer browser information, and your IP address. We may also collect personal information such as your address, name, phone number, and bank details when you set up an account, make a transaction, or participate in a contest. Certain activities like placing an order require registration, while others do not.
3. Third-Party Partners and Data Sharing
If you post messages or leave feedback on the platform or our social media, we will collect that information. This information is retained for resolving disputes, troubleshooting problems, and conducting research in accordance with the law. We may collect personal information such as address and phone number that you provide to BM Bastha or our third-party business partners operating on our platform.
BM Bastha is not responsible for the privacy practices of third-party business partners. Please read their privacy policies before disclosing any information. BM Bastha partners with businesses that provide services like travel ticket reservations, movie ticket bookings, bill payments, etc. If you use these services, you will be redirected to their websites, and your data will be shared with them upon your consent. We advise you to review their privacy policies before disclosing any information.
4. How We Use Your Information
We use your personal information to assist sellers and business partners in fulfilling orders, enhance user experience, solve problems, send offers based on your previous orders, detect and prevent fraud, and protect our platform from criminal activities. We may also identify and use your IP address to diagnose server problems.
We occasionally ask you to participate in surveys conducted by us or third-party research agencies. These surveys may ask for personal or demographic information, and participation is voluntary. Additionally, we use data collection devices such as cookies to help analyze web page traffic.
5. Third-Party Websites
Our platform may provide links to other websites or applications that collect personal information about you. We are not responsible for the privacy practices of those linked websites. Please review their privacy policies before sharing any personal information with them.
6. Security of Your Information
We maintain physical, electronic, and procedural safeguards to protect your information. Once we receive your information, we adhere to security guidelines to protect it from unauthorized access. However, users acknowledge the inherent risks of transmitting data over the internet, which cannot be guaranteed as completely secure. Users are responsible for ensuring the protection of their login and password records.
7. Opting Out of Non-Essential Communications
After setting up an account with BM Bastha, users will be provided with the opportunity to opt out of receiving non-essential communications.
8. Third-Party Advertising
We use third-party advertising companies to serve ads on our platform. These companies may use information about your visits to this platform to provide advertisements regarding goods and services.
9. Children’s Privacy
We do not collect personal information from children under the age of 18. If you share information related to a child under 18, you represent that you have the authority to do so.
10. Data Retention
We retain personal information in accordance with applicable laws. Data may be retained if we believe it is necessary to prevent fraud or for research purposes.
11. Access and Correction of Information
We take reasonable steps to ensure the accuracy of your personal information. You can access, correct, and update your personal information through the platform. You can delete non-mandatory information by logging into your account on the website.
12. Consent to Data Processing
By visiting our platform and providing your information, you consent to the collection, use, storage, disclosure, and processing of your information as outlined in this policy. If you provide us with information related to others, you represent that you have the authority to do so.
13. Contacting You
While providing your personal information, you consent to us contacting you through SMS, messaging apps, calls, or email for the purposes specified in this policy.
14. Privacy Policy Updates
Please review our Privacy Policy periodically for updates. We may update this policy, and we will notify you of significant changes by posting the updated policy or sending you an email.
15. User Reviews and Ratings
You can leave reviews and star ratings regarding the quality of products, delivery services, and the conduct of delivery personnel in the designated area on our platform.